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HONYA LIGHTING LIMITED PRODUCT WARRANTY​

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UPDATE Date: July, 2026

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HONYA Lighting ("HONYA") warrants that its products are free from defects in materials and workmanship under normal use and service when properly installed and operated in accordance with HONYA's published installation instructions.

This Limited Warranty applies only to products purchased from HONYA Lighting or an authorized HONYA distributor or reseller.

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1. Warranty Coverage

Unless otherwise specified on the individual product specification sheet, HONYA products are covered as follows:

Product Category: Warranty Period

  • Commercial LED Fixtures: 5 Years

  • Emergency Battery Backup Units: 5 Years (battery subject to normal capacity degradation)

  • Motion Sensors / Microwave Sensors / PIR Sensors: 5 Years

  • LED Lamps & Replacement Modules: As specified on the product specification sheet

  • Accessories: 1 Year unless otherwise stated

The warranty period begins on the date of:

  • The original purchase date (proof of purchase may be required); or

  • The manufacturing date indicated on the product label, if proof of purchase is unavailable.

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2. Performance Warranty

During the applicable warranty period, HONYA warrants that:

  1. the fixture housing will remain structurally sound;

  2. the LED driver will operate within published specifications;

  3. the fixture will perform substantially according to published electrical and photometric specifications;

  4. the finish will not crack, peel, or excessively corrode under normal environmental conditions (excluding coastal, chemical, or corrosive environments unless specifically rated).

Natural lumen depreciation is expected over the life of LED products and is not considered a defect.

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3. Warranty Eligibility

This warranty applies only when:

  1. the product was purchased from HONYA or an authorized distributor;

  2. the product has been installed according to all applicable electrical codes;

  3. installation was performed by a qualified electrician or under qualified supervision;

  4. the product has not been modified or repaired by unauthorized persons;

  5. the product is operated within its published electrical ratings and environmental limits.

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4. What HONYA Will Do

If HONYA determines that a product is defective under this warranty, HONYA may, at its sole discretion:

  1. repair the product;

  2. replace the product with the same or equivalent product;

  3. provide replacement components;

  4. issue a credit equal to the original purchase price.

Replacement products may be new, refurbished, or functionally equivalent if the original model has been discontinued.

Replacement products do not extend the original warranty period.

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5. What Is Not Covered

This warranty does not cover failures resulting from:

improper installation; improper wiring; incorrect voltage or frequency; power surges, lightning, or electrical disturbances; misuse, abuse, negligence, or vandalism; unauthorized modifications or repairs; accidents or physical damage; improper maintenance; operation outside specified ambient temperatures; exposure to chemicals, salt spray, corrosive environments, or marine environments unless specifically designed for those applications; fire, flood, hurricanes, earthquakes, or other acts of God; cosmetic damage that does not affect product performance; normal color shift or lumen depreciation of LEDs; batteries experiencing normal capacity reduction due to aging; products installed in applications exceeding the rated operating cycle.

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6. Labor Costs

Unless otherwise agreed in writing, this warranty covers the product only.

Removal, installation, labor, equipment rental, lift rental, travel expenses, shipping charges, and other incidental costs are not covered.

For approved commercial projects, HONYA may, at its sole discretion, provide labor reimbursement if pre-approved in writing before any work is performed.

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7. Warranty Claims

To submit a warranty claim, please provide:

  1. proof of purchase;

  2. product model number;

  3. date code or serial number (if applicable);

  4. installation date;

  5. installation location;

  6. photographs of the product and failure;

  7. description of the issue.

HONYA may request return of the defective product for inspection.

Returned products must receive a Return Merchandise Authorization (RMA) before shipment. Products returned without an RMA may be refused.

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8. Limitations of Liability

To the maximum extent permitted by law:

HONYA's total liability shall not exceed the original purchase price of the defective product.

HONYA shall not be liable for:

  • labor costs;

  • lost profits;

  • project delays;

  • loss of use;

  • business interruption;

  • consequential damages;

  • incidental damages;

  • indirect damages;

  • special damages.

Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply.​

 

9. Disclaimer

Except for the limited warranty stated herein, HONYA makes no other warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose.

No employee, distributor, dealer, or representative is authorized to modify this warranty without written approval from HONYA Lighting.

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10. Governing Law

This warranty shall be governed by the laws of the State of New York, without regard to conflict of law principles.

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